Justine Fila
Customer Service Professional


Over the last 15 years I have worked as a customer service professional in a variety of fields including hospitality, health care, property management and home services. In addition, my husband and I own and operate a number of small businesses in and around the Indianapolis area. What I enjoy most about the customer service field is meeting new people everyday, whether that be in person or over the phone, and helping to provide solutions to problems. Outside of work you'll find me traveling with my family, reading, playing with the animals on our small hobby farm or fulfilling the role of "dance mom" to my two girls who both dance competitively. 




Lesley Smith
Customer Service Professional


I am a single, happy mother of two amazing children. I've been in the customer service industry since the late eighties and I thoroughly enjoy helping others and building relationships through my work. I love learning new things and being a part of such a great team! 
I spend most of my free time with my kiddos.. My son and I love to fish, skeet shoot and play basketball.. the mall, manicures, rollerblading  and playing with our new puppy, Carley, tops the list for my daughter and I. Living each day fully with family and friends and loving your job is my recipe for greatness!​

Meet Your Staff

Sascha Escue
Customer Service Professional


​Hi, my name is Sascha and I am a single mother to two beautiful, creative and smart daughters. I have worked in the Real Estate Industry for over 15 years. I've been lucky enough to learn and be a part of the home buying process from beginning to end. When I am not working, you can find me spending time with my girls, friends and family (Maybe a good book too, when I can find the time). I look forward to helping you with your inspection needs and answering any questions you might have!​

Betsy Miller
Customer Service Professional


Hello, my name is Betsy and I'm a happily married mother of 3 children, 2 boys who are 20 and 16 and my daughter who is almost 4. My husband Bryan and I have been married a little only 5 years and he is definitely my soul mate. I have many years experience in customer service with the majority centered in the Property Management field. I enjoy meeting and talking with different people on a daily basis as I am very much a people person. In my spare time, I love to spend time with my family, listen to music, watch Colts football and last, but not least, sing karaoke. 

Taylor Steffey
Customer Service Professional


​Hi! I'm Taylor. I'm an outgoing, intelligent, hard-working college student looking to pursue a degree in Accounting. Some of my hobbies include shopping, cooking, and hanging out with family. I like to try new things and meet new people. I look forward to communicating with people from all over the world and assisting them in any way I can!​

Shawna Terry
Customer Service Professional


I am a happily married, mother of 2 amazing children. 
I excel in the customer service industry and enjoy working with people on a daily basis. 
In my free time, I enjoy sports and spending time with my family. 
I have been working at Simple Solutions over 2 and a half years, and I absolutely love our clients.

Valarie Hudson
Customer Service Professional


Hello, I've worked at a variety of call centers throughout my life.  I love talking on the phone and assisting clients.  Being a people-person has afforded me many opportunities to travel around the world with family and friends.  I've always said that I haven't met too many strangers that I didn't like. My friends say I try to get in where I fit in...I say I'm in, so just deal with it! 

 I've tried being a perfectionist but it's too boring. Being boring, in actuality, is not only about who you are as a person but also how you present yourself.  Interesting people like to have conversations, boring people like to avoid them. The world is an exciting place so let's get excited!


Christy Meyer
Management


Hi! I’m a happily married wife of ten years and mother of one.  In my spare time I enjoy cooking, watching television and relaxing.  My family and I love to travel to new places and are always taking little road trips.  My husband is a middle school math teacher and my daughter is a very talented artist!  We live on the west side of Indianapolis.

 My work experience includes over fifteen years of customer service and sales experience along with five years of supervisory experience.  I love assisting customers with their requests and take pride in being a friendly and reliable resource to customers and to my co-workers. 

Jamie R. Ward
Owner


I am a happily married, mother of three beautiful children. I am originally from Northern Ohio but have settled in the suburbs of Indianapolis with my wonderful husband of 12 years. 


Since 2011, I have grown Simple Solutions into an exceptional call center exclusively servicing home inspectors.

 
Prior to starting my own business, I had the pleasure of working exclusively with home inspectors for almost 3 years as a Director of Business Development for a Carmel, IN based company. For almost 10 years I worked within the Mortgage industry so I am very familiar with the home buying process. 


I love being able to work side by side with not only my staff but with all our clients on a day to day basis.

Jessica Krug
Customer Service Professional


​Hi I'm Jessica and I've been happily married to my best friend for 2 years. I have 3 step sons, ages 20, 18, and 17. We also have our 8 year old Boxer, Daisy. With all these boys there is never a dull moment in our house (they believe they are comedians lol). We are all huge football fans - Go Buckeyes!!!!  When not spending time with family I enjoy reading, crocheting, fishing, cooking and just being outdoors. I also enjoy road trips and seeing new places. I've been working in Customer Service and Technical Support for about 7 years now. I enjoy the fact that I get to help people on a daily basis and enjoy talking to people from all over.