Christy Meyer
Customer Service / Management


Hi! I’m a happily married wife of ten years and mother of one.  In my spare time I enjoy cooking, watching television and relaxing.  My family and I love to travel to new places and are always taking little road trips.  My husband is a middle school math teacher and my daughter is a very talented artist!  We live on the west side of Indianapolis.

My work experience includes over fifteen years of customer service and sales experience along with five years of supervisory experience.  I love assisting customers with their requests and take pride in being a friendly and reliable resource to customers and to my co-workers. 

Meryl Feathers
Office Manager / Marketing Director


Hello! My name is Meryl and I am the mother of two crazy kids! I've been married to my best friend, Charlie, for 17 years. We also have two dogs (they're crazy too).

In my spare time I like to watch old murder mysteries and do crafty things.  

Meet Your Staff

Erin Pollock
Customer Service Professional



Shawna Terry
Customer Service Professional


I am a happily married, mother of 2 amazing children. 
I excel in the customer service industry and enjoy working with people on a daily basis. 
In my free time, I enjoy sports and spending time with my family. 
I have been working at Simple Solutions over 6 and a half years, and I absolutely love our clients.

John T. Ward
Vice President


John is a lifelong Indianapolis resident.  He graduated from Cathedral High School in 1997 and received his Bachelor of Science from Ball State University in 2002.  For the past 10 years, John has participated in various roles in the Transportation and Logistics industry.  Most recently, he managed a private fleet for a Fortune 500 company that included responsibilities in personnel management, P&L, regulatory compliance, and serving as primary customer service contact for large clients.  John looks forward to being part of the Simple Solutions team, and serving the needs of its clients.  John is married to his wife Jamie, and has 3 children.  He enjoys Colts and Notre Dame football, and playing with his dogs (Kuma- Akita and Krieger- German Shepherd).





Betsy Miller
Customer Service / Management


Hello, my name is Betsy and I'm a happily married mother of 3 beautiful children. I have many years of experience in customer service with the majority centered in the Property Management field. I enjoy meeting and talking with new people as I am very much a people person. In my spare time, I love to spend time with my family, watch movies and listen to all different genres of music.

Sonya Lakey
Customer Service Professional


Great customer service is what it’s all about – no matter your vocation. After many years working in human services/education, I’m excited to be part of a growing and dynamic company like Simple Solutions! In addition to being part of the inspection support network, I love going out “in the sticks” with my husband of 25 years, and our Golden Retriever mix, Ella. I’m a sucker for the Hallmark Channel, Jane Austen, and the occasional spot of dark chocolate.  


Jamie R. Ward
President


I am a happily married, mother of three beautiful children. I am originally from Northern Ohio but have settled in the suburbs of Indianapolis with my wonderful husband of 12 years. 


Since 2011, I have grown Simple Solutions into an exceptional call center exclusively servicing home inspectors.

 
Prior to starting my own business, I had the pleasure of working exclusively with home inspectors for almost 3 years as a Director of Business Development for a Carmel, IN based company. For almost 10 years I worked within the Mortgage industry so I am very familiar with the home buying process. 


I love being able to work side by side with not only my staff but with all our clients on a day to day basis.