• Making outbound calls for all emails and web leads
  • Information gathering to provide accurate quotes
  • Following up with customers to close the appointment
  • Contacting you directly for price adjustments, special requests, and detailed messages
  • Arranging and confirming access to the property through customers, agents, or showing services

Simple Solutions/Appointment Plus


We have our own online calendar that is fully functional and ready for you to use if you do not already have a scheduling system. 

Some of the features available to you at no additional cost are: 


  • Online access to your calendar 24/7
  • Link your calendar with iPhone, Outlook, or Blackberry
  • Confirmation emails are sent to every customer that books
  • Reminder emails are sent to your customer
  • An unlimited number of inspectors or staff have access to the calendar
  • No additional fees per inspection, up to 500 inspections per month
  • Free messaging service via email and text
  • Monthly reports showing customer and agent names, phone numbers and email addresses

Our Service Options:

Other Scheduling Systems


  • If you are working with one of the major scheduling systems that we are not currently using, please let us know and I will reach out to them to see if we can work together for your benefit.



Services

Front Office/Messaging Service


  • Small monthly fee
  • Unlimited amount of messages
  • Unlimited number of inspectors
  • Messages delivered by email or text
  • Arranging any additional inspectors for the inspection ( ie: Pool, Radon, Termite)
  • Securing payment information for all customers paying by credit card
  • Verifying information for the appointment via MLS or Zillow
  • Providing you with a local phone number to forward your calls to
  • Giving you access to a personalized voicemail on our system to receive your after

       hours messages

  • Answering all of your calls from 8 a.m. to 10 p.m. EST Monday-Friday
  • Providing you with Saturday coverage from 8 a.m. to 6 p.m. EST
  • All calls are recorded 
  • Free SMS messaging

It is important to us to provide the most services to you at the lowest cost. While other call centers may nickel and dime you, we provide most of our services for FREE. ​


Services included at no additional charge:

Booking With Your Current Scheduling System


  • Small monthly fee
  • Unlimited amount of messages
  • Unlimited number of inspectors
  • Messages delivered by email or text
  • Inspections booked directly on your system
  • Payment collections
  • Access verification
  • Ensure emails are sent
  • Verify addresses and email addresses*

          ​* Additional fees may apply for report uploads

Booking With Your Website


  • Some of our clients have created their own scheduling system. We are happy to learn your system and book your appointments on your specific system at no additional fee.